Eyeson Blog

Station F: eyeson joins Zendesk partner program in Paris | eyeson

Written by Lena Maier | May 20, 2019

STATION F – THE WORLD’S BIGGEST STARTUP CAMPUS

Did you know that eyeson has won the Zendesk assessment to join the partner program in Paris?

STATION F is kind of a big deal in today’s startup industry. Paris has, for a long while, wanted to be Europe’s (and, to a lesser extent, the world’s) headquarters in terms of entrepreneurship.  STATION F certainly is an excellent contender. It has been financially backed by billionaire Xavier Niel to the tune of EUR 250 million and continues to become more lucrative.

Created for Entrepreneurs

The ultimate goal of STATION F is to house the biggest number of startups, venture capital firms, incubators and accelerators on earth. It is build to provide entrepreneurs the perfect place to set up a new business. Thus, it is definitely the place to be if you are a startup.

With a surface area of around 366,000 square feet, STATION F houses 3,000 desks and resembles a university campus rather than a corporate workspace. It boasts a laid-back and relaxing atmosphere with comfortable armchairs,  and chessboards. Moreover, it also has some of the most incredible art installations you are ever  going to see.

Interestingly, the large STATION F building, with its 3,000 startup desks, also has 26 international status programs and even has a space for makers. For leisure time, folks can kick back and relax in the bar, restaurant, cafe or  in one of the 4 kitchens on the premises. In addition, there are 8 event rooms which further makes it an attractive place to work in.

The Building

The building housing STATION F is, in itself, is highly impressive. The talented French engineer, Eugène Freyssinet designed it and first opened its doors in 1929. Since then, it has seen extensive renovations by local architects Wilmotte and Associates. Today, it fully meets the requirements of several start-ups in the region.

If that’s not impressive enough, the building is home to the biggest restaurant in Europe, La Felicità (4,500 square meters). Moreover, the food court is also a great place to sit down for a meal and enjoy one of the 5 Italian restaurants.

La Felicità

eyeson & Zendesk – Video Call Supported Customer Service 

You are wondering where Zendesk fits in? Well they are one of the leading providers of customer service software. STATION F makes use of a ticketing system where customer support agents can allocate specific customer tickets. STATION F is able to provide the perfect support.

Now eyeson can troubleshoot problems visually through the use of video calls. Customer support agents can easily use eyeson for a variety of functions: live chats with other agents, the initiation of virtual meetings from tickets and inviting clients. In addition, our video-based escalations enable agents to connect in real time, within the same platform, to solve any issues.  Click here, to go to eyeson's Zendesk marketplace entry.

Customer Support at Station F

Currently, Zendesk provides customer support to a whopping 3,000 people. Their program is designed to create the very best in business opportunities for startups. With their extensive industry experience, Zendesk can offer entrepreneurs a wealth of practical tips, internal expertise and access to a worldwide network. This is especially valuable for startups in the early stages.

Why eyeson

eyeson is conveniently available in the AppConnect environment and their applications are the ideal solution for those working in teams.

In the STATION F environment, Zendesk provides free office space for 2 workers. Additionally they provide free access to Zendesk events, sponsorship of the Zendesk Roadshow and much more.  STATION F is constantly in a state of flux. Zendesk, which provides a free of charge customer support tool to STATION F, has relocated its Paris team to the premises.

Startup Programs at the STATION F Campus

To summarise, there are various startup programs on the STATION F campus. Anyone who wishes to work at the STATION F campus should take a look at their offerings and select the program that suits them best. Currently, there are 47 desks available by Zendesk, with over 5 desks available per startup.

Want to be a part of Zendesk?

If you are interested in joining them, Zendesk co-founders Royston Tay and Alexander Aghassipour assist the evaluation of potential accelerator startup candidates. The program director at STATION F (Roxanne Varza) is incredibly passionate and can often be seen chatting to people at STATION F about the challenges and difficulties she has faced. The overall atmosphere at STATION F is definitely very collaborative.

Just the way we love it!