Stable Video Meetings for your use case – How We Prevent Downtime

Video Meetings are becoming an increasingly important part of our lives. Whether for company meetings or as part of a digital workflow within your CRM, not being able to meet is a no-go.

Eyeson API for video meetings provides a secure way to build your solution, as we offer stable and reliable video-as-a-service (vaas).

What do we do to keep our service up and running?

First, we carefully select our hosting partners—we only contract with partners with enough capacity and technical expertise.

We use Kubernetes and services that facilitate declarative configuration and automation to manage containerized workloads.

Kubernetes allows us to keep up with the requirements. It has some great features that enable us to deploy our applications fast with scalability in mind, e.g., adding new servers quickly, automatically changing the number of running containers, health checks as well as self-healing, and so on.

One VM for every meeting

One virtual machine instance for every meeting room makes our meetings secure and our service fail-safe. A failing instance will not harm or affect other stable meetings.

In this case, the active meeting room will be terminated (= closed). If you have started a meeting recording, the recording stops, and you can still access it in the meeting room history.

Enough space for you and your meetings

There will always be an empty place for your meeting. We provide several provisioning images (hot-standby-conf server-VMs) for each cloud region. All customers/conferences per cloud region share those images. If we do not have enough pictures, we create new ones automatically. The duration depends on the deployment speed of the cloud provider. This period is buffered by the provisioning images.

Only if an unusually high number of parallel meetings is started, e.g., due to a large event, might delays occur. Therefore, we kindly ask our API customers to inform us about the number of planned parallel meetings before a big event so that we can provide more provisioning images from the beginning. This helps us prevent any delays and ensures that your events run smoothly.

Figure: How eyeson prevents outages.

Stable Meetings For Your Use Case

Are you looking for an online meeting solution for your use case? Whether you are using Eyeson for meetings or if you are integrating our API with your customized solution,  there will always be a VM waiting for your call.